About cancellation of orders

  • We cannot respond to cancellations or changes to the order details after the order is confirmed, as the system will automatically proceed to the shipping work immediately after the order is confirmed. We apologize for the inconvenience, but we would appreciate it if you could enjoy shopping after confirming that the product is correct.

Regarding incorrect address description

  • At our store, if the address is incorrect when you place an order, we will give priority to the shipping work of the customer who has entered it correctly. Therefore, it may take longer than usual to ship the defective address.
  •  There are many mistakes in the following contents. Thank you for your cooperation in providing the correct address.  
  • Postal Code 
  • Customers with 〇〇群
  • Wrong address 
  • Incomplete address 
  • Description of "house" and "none" in the case of a single house * Please leave it blank. 
  • Entering a domestic address in English 
  • Use space for phone numbers